Human Resources Specialist

POSITION SUMMARY

We are looking for an Human Resources Specialist to join our growing Operations team. This position is to be based remotely in Europe. This full-time position will be responsible for driving employee satisfaction and retention within our supported employees in several european countries, by taking ownership and collaborating closely with both internal and external parties. This individual will report to our Employee Experience Manager.

RESPONSIBILITIES

• Act as the main point of contact for our client’s employees in Europe countries guiding them under local labor laws
• Maintain close collaboration with global internal teams such as Client Service and Payroll team, and external parties such as local service providers and embassies
• Drive employee satisfaction and retention amongst the client’s employees with sincerity and passion, always with a customer service mindset
• Draft, manage and update employment documents and contracts
• Ensure that appropriate project deadlines are met by timely follow-up and follow-through with both internal and external parties
• Educate internal teams by researching challenging questions and employee scenarios, and present solutions to the teams
• Update and refresh Velocity Global internal knowledge management tools
• Develop and maintain competency in the area of international employment

QUALIFICATIONS

• • BSc/BA in Business Administration/Hospitality/HR Services or equivalent working experience
  • 2+ years of Human Resources experience required
  • Business proficiency in the English and Romanian language required
  • Research-oriented, exceptional organizational skills and attention to detail
  • Ability to quickly assimilate information; with operations across 180+ countries there is a lot to learn
  • Excellent verbal and written communication and listening skills
  • Technology-literate, including Microsoft Office suite
  • Strong consultative customer service and project management style
  • Drive, strong work ethic, and a passion for creating an unparalleled customer experiences…it should be in your bones
  • Interest in international business and contributing at a consistently high level